Refunds - Refunds will only be given within 5 minutes of the beginning of a 15 minute reading, and 8 minutes of the beginning of a 30 minute reading. You must notify the reader with in these periods if you wish to stop your reading. This applies to phone and in person readings. Deposits will be forfeited if you do not show up for a reading, or cancel with in 24 hours of an appointment. You may apply the deposit to reschedule a new appointment. No refunds will be given for email readings.